Privacy Policy
This Privacy Policy outlines how Velantak (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website (https://velantak.com) or interact with us via email, social media, or other communication channels.
Information We Collect
Information You Provide
- Personal Information: When interacting with us (e.g., placing an order or contacting customer support), you may provide your name, email address, phone number, shipping address, and billing details.
- Account Information: If you create an account on our website, we collect your username, password, and preferences.
- Order Information: We gather details of your purchases, including items ordered, quantities, and delivery addresses.
- Contact Information: If you reach out to us, we store your name, email address, and the content of your message.
Information We Collect Automatically
- Log Data: We automatically collect information like your IP address, browser type, device details, operating system, referring URLs, and interaction data with our website.
- Cookies & Tracking Technologies: We use cookies and similar technologies to analyze behavior, personalize content, and improve your shopping experience. You can manage cookies through your browser settings
How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide order confirmations, updates, and delivery information.
- To respond to your inquiries and provide customer support.
- To enhance our website, products, and overall customer experience.
- To personalize your shopping experience.
- To send you promotional content and newsletters (if opted in).
- To analyze website traffic and usage patterns.
- To detect and prevent fraudulent activities.
Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We collaborate with partners like payment processors, shipping services, and email providers to support your orders.
Legal Obligations: We may disclose your information to comply with legal or regulatory requirements.
Business Transfers: If Velantak undergoes a merger, sale, or transfer of assets, your information may be part of the transaction.
With Consent: We may share your information with third parties if you give us explicit consent.
Data Security
We implement industry-standard security measures to protect your information. However, no system is completely secure. We encourage you to take steps to protect your personal data, such as using strong passwords and logging out of your account when using shared devices.
Children’s Privacy
Velantak.com is not intended for children under the age of 13. We do not knowingly collect or store information from children under this age. If we become aware of this, we will promptly delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, feel free to contact us at help@velantak.com.
Get In Touch!
We’re always here to assist you! Whether you have a question about our products, need help with an order, or just want to say hello, don’t hesitate to reach out to us.
Company Name: Velantak LLC
Phone: +1 915-289-5543
Quick Response +1 713-399-8985
E-mail: help@velantak.com
Address: 13519 LAKES OF KATY LN
KATY, TX 77493
Business Hours: Mon–Fri / 10:00 AM – 8:00 PM (EST)