Contact Us
Get In Touch
At Velantak, we’re always here to answer your questions or concerns. Need information about our products, help with an order, or simply want to learn more about our business? Don’t hesitate to contact us.
Company Details
Company Name: Velantak
Phone: +1 915-289-5543
Quick Response +1 713-399-8985
Email: help@velantak.com
Address: 13519 LAKES OF KATY LN
KATY, TX 77493
Business Hours: Mon–Fri / 10:00 AM – 8:00 PM (EST)
Response Time: 24 Hours
Reach Us
Yes, we provide general care guidance for the plants and gardening products we sell.
Orders are typically processed and shipped within 1 to 2 business days. Delivery times vary based on your location, but most customers receive their orders within 3 to 7 business days.
Ordering is simple:
Browse products and click Add to Cart.
Go to your cart and click Checkout.
Fill in your shipping and billing details.
Choose your payment method and complete the order.
You’ll receive an order confirmation email once your purchase is complete.
We accept:
Mastercard
Visa
American Express
Discover
All payments are securely processed via encrypted SSL connections. Transactions are in USD.
We offer a simple and customer-friendly return policy. If you are not satisfied with your purchase, you can request a return within the allowed return window. Contact our support team to begin the process.